Support Board

Date/Time: Sun, 19 May 2024 20:17:00 +0000

Post From: connection error

[2016-08-04 15:25:57] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We believe this is due to a problem with network connectivity some users are experiencing to some of our servers. We are not sure where the problem is. We are working on setting up another server in another data center. Until then, select Global Settings >> Data/Trade Service Settings >> SC Server Settings. Uncheck Always Use Port 443 for Real-Time Data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-04 19:49:35