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Date/Time: Wed, 15 May 2024 21:33:19 +0000



Post From: speed of downloading history intra-day data is too slow

[2016-07-07 03:45:07]
Sierra Chart Engineering - Posts: 104368
The first step would be to try different ISP if you can.

Whether it is specific to the ISP or an Internet network provider they connect with, we cannot say.

But a reasonable approach would be to try another ISP if you can. Although you may want to make sure that they do not use the same connection path.

You can see the connection path by using this command on the Windows command line:
tracert ds4.sierracharts.com
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-07 03:46:22