Login Page - Create Account

Support Board


Date/Time: Thu, 16 May 2024 19:02:43 +0000



Post From: Sierra needs to handle IB pacing violations more gracefully

[2016-07-06 17:18:24]
Sierra Chart Engineering - Posts: 104368
We will think about this but there is really zero percent chance that this is actually true:
Now here is your second request:
10:04:33:526 <- 20-5-4--IBUS30- CFD-----SMART-- USD---0-49-1-20 -5-5--
You can see the difference. It does not have valid durations string or the end time. So this resulted in the error message you have received.
This could not be what Sierra Chart is actually sending. And none of our other Interactive Brokers users are experiencing this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-06 17:26:30