Support Board

Date/Time: Thu, 16 May 2024 12:26:07 +0000

Post From: SC connection to S5 Trader

[2016-07-06 13:36:54] Link To Thread - Link To Post [Go To First Post]
User23815 - Posts: 209
I am using S5Trader with Sierra Chart. Starting yesterday I am not able to connect Sierra Chart to their demo platform. The live platform connects fine. Here is the message in the log. I am able to open and activate the S5 Trader demo platform itself GAIN Capital/OEC \| Immediate disconnect from trading server detected. On next connect Logout will be sent first. \| 2016-07-06 06:25:30 GainCapital FAST Data socket (0) \| Resolved address sim.gainfutures.com to IP 64.94.37.207. \| 2016-07-06 06:25:30 GainCapital FAST Data socket (130) \| Shutdown and closed. \| 2016-07-06 06:25:30 GainCapital FAST Data: Socket connection was closed without any logout messages sent or received. \| 2016-07-06 06:25:30 GAIN Capital/OEC \| Disconnected from the FAST market data server. \| 2016-07-06 06:25:30 GAIN Capital/OEC \| Disconnected. \| 2016-07-06 06:25:30 There is a notice for a critical error in their platform through Gain, calling for an uninstall/reinstall. I have not done that yet but I am able to open and activate the S5 Trader demo platform itself and it activates. Help please