Support Board

Date/Time: Sun, 12 May 2024 07:52:25 +0000

Post From: Connection lost when limit order sent (Rithmic)

[2016-07-01 14:26:22] Link To Thread - Link To Post [Go To First Post]
User36865 - Posts: 10
This is message from TST: Nick (TopstepTrader) Jul 1, 8:29 AM CDT Hello, I am sorry for the troubles you have been experiencing. Yesterday we were experiencing an issue with Rithmic Orders. Because of this your orders in Sierra Charts may not have been processing correctly. If you were negatively effected by this issue we will be happy to work with you to a satisfactory solution. Please advise if you are able to begin trading again today. Best, Nick We must wait for Rithmic reply to SC engineers.