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Date/Time: Tue, 21 May 2024 05:57:54 +0000



Post From: Topsteptrader Rithmic Account Won't Connect

[2016-06-29 16:53:49]
Sierra Chart Engineering - Posts: 104368
This is what you are getting:

Rithmic Trading | Message from server: Error creating the main object. Error message: os error | 2016-06-29 10:20:42

Without going into details, as a matter of policy we are hesitant to get involved in this. We first want to see if you can be moved to CTS instead of Rithmic. Can you ask Top Step Trader for that. Here are the CTS T4 trading platform service setup instructions:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions

Although it could be a simple case of a firewall on your computer blocking the connection. The problem is we do not know what the issue is. Only Rithmic would know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-06-29 16:55:34