Support Board

Date/Time: Sun, 19 May 2024 05:42:58 +0000

Post From: Gain Data feed only providing historical data and not live data

[2016-06-29 02:38:21] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There are two problems here. You are using the wrong symbols and the CME exchange is not entitled. For example this symbol 6EH1 should instead be 6EH6 Symbol Error - ESU6 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled \| 2016-06-28 21:04:48 To resolve the above error message, refer to: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#DataFeedNotEntitled Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing