Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 04:37:01 +0000



Post From: cant log onto to sierra charts

[2016-06-28 00:19:58]
User388780 - Posts: 15
Reading Internal Order ID file. | 2016-06-27 23:03:13
Reading Trade Orders file. | 2016-06-27 23:03:13
Reading Trade Positions file. | 2016-06-27 23:03:13
Software version: 1434 | 2016-06-27 23:03:13
Uses New Spreadsheets | 2016-06-27 23:03:13
Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2016-06-27 23:03:13
To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2016-06-27 23:03:13 *
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-06-27 23:03:13
Current selected Data/Trading service: SC Data - All Services | 2016-06-27 23:03:13
Chart Update Interval: 500 | 2016-06-27 23:03:13
Time Zone: +00:00:00 (UTC+00) | 2016-06-27 23:03:13
2016-06-27 19:04:27 Local computer time | 2016-06-27 23:03:13
2016-06-27 23:04:27 Local computer time in UTC | 2016-06-27 23:03:13
2016-06-27 23:04:27 Local computer time in SC Time Zone | 2016-06-27 23:03:13
2016-06-27 23:04:28 Server time in UTC | 2016-06-27 23:03:13
Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-06-27 23:03:13
Program path: C:\SierraChart\ | 2016-06-27 23:03:13
Data Files path: C:\SierraChart\Data\ | 2016-06-27 23:03:13
OS Version Number: 6.1 | 2016-06-27 23:03:13
Locale Setting: C | 2016-06-27 23:03:13

Checking for new symbol settings for scdataallservices | 2016-06-27 23:03:13
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-06-27 23:03:13
HTTPS connection to www.sierrachart.com:443 (4) | Connected. | 2016-06-27 23:03:13
HTTPS connection to www.sierrachart.com:443 (4) | Starting TLS 1.2 connection. | 2016-06-27 23:03:13
HTTPS connection to www.sierrachart.com:443 (4) | SSL connection established. | 2016-06-27 23:03:13
Requesting symbol settings for scdataallservices. Overwrite = on. | 2016-06-27 23:04:32
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2016-06-27 23:04:33 *
Symbol settings received. | 2016-06-27 23:04:36
Processed received symbol settings | 2016-06-27 23:04:36
HTTPS connection to www.sierrachart.com:443 (4) | SSL connection closed by remote side. | 2016-06-27 23:04:41
HTTPS connection to www.sierrachart.com:443 (4) | Connection gracefully closed by remote side. | 2016-06-27 23:04:41
HTTPS connection to www.sierrachart.com:443 (4) | SSL object has been freed. SSL state is now disconnected. | 2016-06-27 23:04:41
HTTPS connection to www.sierrachart.com:443 (4) | Shutdown and closed. | 2016-06-27 23:04:41
SC Data - All Services | Disconnected. | 2016-06-27 23:06:18
SC Data - All Services | Disconnected. | 2016-06-27 23:06:18
Checking for new symbol settings for ta | 2016-06-27 23:06:18
Current selected Data/Trading service: TransAct Trading | 2016-06-27 23:06:18
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-06-27 23:06:18
HTTPS connection to www.sierrachart.com:443 (5) | Connected. | 2016-06-27 23:06:19
HTTPS connection to www.sierrachart.com:443 (5) | Starting TLS 1.2 connection. | 2016-06-27 23:06:19
HTTPS connection to www.sierrachart.com:443 (5) | SSL connection established. | 2016-06-27 23:06:19
Requesting symbol settings for ta. Overwrite = on. | 2016-06-27 23:06:19
Symbol settings received. | 2016-06-27 23:06:20
Processed received symbol settings | 2016-06-27 23:06:20
HTTPS connection to www.sierrachart.com:443 (5) | SSL connection closed by remote side. | 2016-06-27 23:06:25
HTTPS connection to www.sierrachart.com:443 (5) | Connection gracefully closed by remote side. | 2016-06-27 23:06:25
HTTPS connection to www.sierrachart.com:443 (5) | SSL object has been freed. SSL state is now disconnected. | 2016-06-27 23:06:25
HTTPS connection to www.sierrachart.com:443 (5) | Shutdown and closed. | 2016-06-27 23:06:25
EURUSD Daily #1 | Reloading chart. | 2016-06-27 19:24:03
Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Daily data | 2016-06-27 19:24:03
Using Bid/Ask average for last trade price for EURUSD | 2016-06-27 19:24:03
ESU6 1 Min #2 | Reloading chart. | 2016-06-27 19:26:13
ESU6 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU6.scid | 2016-06-27 19:26:13
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2016-06-27 19:26:14 *
Historical data service client indicated that downloads are not enabled. Symbol: ESU6. Data Type: Intraday data | 2016-06-27 19:26:14
ESU6 Daily #3 | Reloading chart. | 2016-06-27 19:27:05
ESU6 Daily #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU6.dly | 2016-06-27 19:27:05
Historical data service client indicated that downloads are not enabled. Symbol: ESU6. Data Type: Daily data | 2016-06-27 19:27:06
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2016-06-27 19:27:29 *
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2016-06-27 20:12:25 *

thank you for any help

billm