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Date/Time: Sat, 18 May 2024 20:37:28 +0000



Post From: CQG Symbol mapping - F.US.EDAS12H20

[2016-06-24 18:20:48]
Sierra Chart Engineering - Posts: 104368
We see what the problem is. Your CQG account is not authorized for historical price data:
Time and sales data for instrument F.US.EDAL12 (corresponding to ID = 21) is not allowed. | 2016-06-24 08:53:54

Have your broker add that authorization to your account. When that is done reconnect, to the data feed:
https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-06-24 18:24:09