Support Board
Date/Time: Sat, 10 May 2025 00:08:45 +0000
Post From: FXCM feed not responding
| [2016-06-24 06:33:21] |
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This is due to a network connectivity issue. As a temporary solution set the Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit to 1 Minute: https://www.sierrachart.com/index.php?page=doc/doc_DataSourceSettings.php#IntradayStorageUnit After changing this reconnect to the data feed: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect If there is any missing data in the charts, follow instructions on this page to re-download the missing data: https://www.sierrachart.com/index.php?l=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-24 06:35:15
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