Support Board

Date/Time: Thu, 16 May 2024 06:34:15 +0000

Post From: FXCM feed not responding

[2016-06-24 05:36:45] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The FXCM data feed is fine from the server both for real-time and historical data. Clear the Message Log: https://www.sierrachart.com/index.php?page=doc/doc_MessageLog.html#Clearing Reconnect to the data feed following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect If you still have the problem of waiting to download historical data, then after about a minute post a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing