Login Page - Create Account

Support Board


Date/Time: Sat, 10 May 2025 20:47:48 +0000



Post From: Failure to connect - how do I resolve?

[2016-06-12 19:25:34]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

CQG WebAPI websocket (5) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2016-06-11 17:17:10


Refer to help topic 1.2:
https://www.sierrachart.com/index.php?l=doc/helpdetails1.php#h1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing