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Date/Time: Mon, 20 May 2024 15:25:01 +0000



Post From: SC 1422 constant disconnecting and reconnecting from TWS

[2016-06-09 18:03:22]
Sierra Chart Engineering - Posts: 104368
The problems with Interactive Brokers Trader Workstation are never ending.

This is actually an indication that TWS is not providing the Trade Position data and this is why the problem occurs. Although we would have to see the Message Log to confirm this.

We have worked around this issue. Update Sierra Chart with Help >> Download Prerelease:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

If you still have a problem after updating, let us know and we need to see the Message Log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-06-09 18:04:49