Support Board
Date/Time: Sat, 10 May 2025 20:02:25 +0000
Post From: Access by defined list of users
| [2016-06-03 21:18:46] |
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This is how it works: Approximately version 1419 and lower: When a Sierra Chart account is removed from the list of authorized users for a custom studies file or the current date is passed the expiration date, the user will still have access to the studies until they restart Sierra Chart. Approximately version 1420 and higher: When a Sierra Chart account is removed from the list of authorized users for a custom studies file or the current date is passed the expiration date, the user will still have access to the studies until they restart Sierra Chart. *Unless* they were to remove the study from the chart and add it again, close the Chartbook containing instances of the study and reopen it, open a Chartbook containing instances of the study, or add a new instance of the study. In any of these cases, they will not have access to the particular instances of the study which are involved in these operations. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-06-03 21:22:04
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