Support Board
Date/Time: Thu, 11 Sep 2025 11:27:47 +0000
Post From: level 2 discrepancies..?
| [2016-06-01 08:11:29] |
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There is zero percent packet loss at this time, so that is not the cause of it. Knowing how the market depth data is processed and transmitted we are 100% confident the data is accurate. Even in the case when the most recent snapshot every 15 minutes from the CME is received and transmitted, even that is not a problem because that is up-to-date data direct from the CME and we would not expect it to be older than any more then maybe milliseconds. The other data feed you are comparing to does not look to have 100 percent up-to-date data at those levels. Also we are comparing to IQ Feed at the moment for the ES June 2016 futures. We do not see any differences. They are an identical match after monitoring for a couple of minutes. When the values are updating frequently, they can be different for short moments in time, but once a quantity settles for a second or two, we see a match. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |