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Date/Time: Sun, 11 May 2025 01:10:23 +0000



Post From: conecting problem

[2016-05-30 08:07:11]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

CQG FIX: Received a Logout message. Text = Username or password is incorrect. | 2016-05-30 02:27:02

Go through the setup instructions here:
CQG Trading Platform Service: Setup Instructions

If you still have a problem connecting, let your broker know you are getting this message from the CQG FIX server:
CQG FIX: Received a Logout message. Text = Username or password is incorrect. | 2016-05-30 02:27:02

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing