Support Board
Date/Time: Sun, 06 Jul 2025 03:30:30 +0000
Post From: Failed upgrade with the new installer: Windows error code 10060
| [2016-05-28 07:04:36] |
| Lesmond - Posts: 22 |
|
Support: The problem clearly looks to be caused by a firewall on your system.
Thanks. The problem was indeed caused by the firewall (Comodo). It was apparently blocking SC installer even after being shut down. I always shut down the firewall before installing any application to avoid all firewall pop-up warnings, but in this case it didn't work. The solution was to actually restart Comodo, run SC installer, and then accept all installer related traffic as safe. Btw, I have found installer's error log, it's better than screenshots. It seems that this file is created only in case of installation failure. SierraChart\Logs\Installer Log yyyy-mm-dd nnnnnn.log
|