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Date/Time: Sun, 06 Jul 2025 03:20:57 +0000



Post From: Failed upgrade with the new installer: Windows error code 10060

[2016-05-28 05:08:10]
Sierra Chart Engineering - Posts: 104368
The problem clearly looks to be caused by a firewall on your system. There is no other practical explanation especially if you can browse this website from the same computer.

Full installer is also the best solution to upgrade multiple instances of SC. With a mini installer you end up pulling 20 or so MB of files from the server for each instance.

This is not true of the Sierra Chart installer because only those files which are changed will be downloaded. The files are compressed when downloaded. It is very fast and efficient.

We no longer maintain a full installer and do not have complete confidence in the old one. We are glad to be rid of it. This new one has been developed by us. It uses the same HTTP functionality that is within Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing