Support Board
Date/Time: Sun, 11 May 2025 00:36:27 +0000
Post From: can't connect to data
| [2016-05-25 03:29:54] |
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You really are going to have to rely upon Gain Capital for support for this. It is not something we can help with. These are the relevant messages: GainCapital FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206. | 2016-05-24 16:10:43 GainCapital FIX Trading socket (57) | Connected. | 2016-05-24 16:10:43 GainCapital FIX Trading socket (57) | Starting TLS 1.2 connection. | 2016-05-24 16:10:43 GainCapital FIX Trading socket (57) | SSL connection established. | 2016-05-24 16:10:44 GainCapital FIX Trading: Sending the Logon message. | 2016-05-24 16:10:44 GainCapital FIX Trading socket (57) | Closed. No error. | 2016-05-24 16:10:44 Here is the related documentation for this: http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |