Support Board
Date/Time: Mon, 12 May 2025 00:33:15 +0000
Post From: Rithmic data
| [2016-05-23 18:47:04] |
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There definitely is some connectivity problem. Could be caused by a firewall or the ISP or some other connectivity problem between your location and the server. What specifically the connection problem is, is not known because the Rithmic API does not provide those details. Connecting to CQG is a lot simpler because it uses a single connection that Sierra Chart directly makes. So you can either try to figure this out and wait to see if it clears or try using CQG. We do not think you will have any trouble with the connection to CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |