Support Board
Date/Time: Sun, 11 May 2025 05:08:32 +0000
Post From: DOM question
| [2016-05-20 17:49:44] |
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The reason for the problem is very apparent. Requesting market depth updates for: CLM6-NYMEX if supported. | 2016-05-20 10:36:58 Requesting market depth updates for: ESM6-CME if supported. | 2016-05-20 10:36:58 Requesting market depth updates for: NKDM6-CME if supported. | 2016-05-20 10:36:58 Requesting market depth updates for: ZSN6-CBOT if supported. | 2016-05-20 10:36:58 Rithmic Trading | Message from server: Server Alert: mrv error : 13. Result text: "permission denied" | 2016-05-20 10:36:58 Rithmic Trading | Message from server: Server Alert: get_order_book error : 13. Result text: "permission denied" | 2016-05-20 10:36:58 Your Rithmic account is not authorized for market depth data. Contact your broker about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |