Login Page - Create Account

Support Board


Date/Time: Tue, 13 May 2025 21:47:00 +0000



Post From: New Setup, IB, No Updating

[2016-05-18 19:06:06]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

Message from IB: Requested market data is not subscribed.Error&BEST/STK/Top&BEST/STK/Top. IB Error Code: 354. Request ID: 1. Symbol: PVG-stk-smart. | 2016-05-18 13:50:53

Refer to:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#MarketDataNotSubscribed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing