Support Board
Date/Time: Tue, 13 May 2025 21:50:13 +0000
Post From: SC data issue
| [2016-05-11 16:49:33] |
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Yes, we do see this and it is due to packet loss at that moment in time. We do not know if this occurred on the Barchart network or it related to an extremely high data rate. But we will see if we can figure this out. It is unusual to see this. We would not expect it. But we have seen occasional packet loss issues on the Barchart side which is the cause of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-11 16:56:03
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