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Date/Time: Tue, 13 May 2025 21:35:30 +0000



Post From: SC v.1406 : can't connect CQG data feed

[2016-05-11 09:00:50]
Sierra Chart Engineering - Posts: 104368
Previously there were separate Username and Password fields for CQG for the trading and market data connection.

In your case were those Usernames and Passwords the same?

You really need to contact your broker about this.

Here are the requirements:
CQG Trading Platform Service: CQG Account Requirements

Make sure your broker sets the Username and Password for both the FIX and CQG Web API connections to be the same and sets the proper entitlements on your CQG account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing