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Date/Time: Wed, 14 May 2025 00:34:25 +0000



Post From: Invalid username error

[2016-05-10 17:01:52]
Sierra Chart Engineering - Posts: 104368
Not sure why the pop-up dialog is automatically getting closed. It is not Sierra Chart doing that. The pop-up dialog is from the TransAct software and not Sierra Chart.

Just make sure the TransAct Username and Password are correct in Global Settings >> Data/Trade Service Settings >> Connection Details.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-05-10 17:03:29