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Date/Time: Tue, 13 May 2025 13:53:47 +0000



Post From: Cannot connect to data feed ...

[2016-05-09 19:28:47]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart following the instructions here:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

After the update is installed, set Global Settings >> Data/Trade Service Settings >> Service to "CQG Web API". In that same window set Connection Details >> Server to "Demo".

Try connecting again and you should be able to connect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing