Login Page - Create Account

Support Board


Date/Time: Tue, 13 May 2025 22:52:06 +0000



Post From: Footprint chart is dropping tick data

[2016-05-09 16:56:59]
Sierra Chart Engineering - Posts: 104368
Another thing came to mind about this:
I noticed yesterday (5-5-2016) at 0757:19 and at 0756:31 that block trades(CL: 38 @ 45.14 and 68 @ 45.21) printed on the T&S but did not get on the footprint chart, just a blank cell.

On the Time and Sales window make sure this is selected: Settings >> Combine Records >> Do Not Combine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-05-09 16:57:20