Support Board
Date/Time: Tue, 13 May 2025 13:32:05 +0000
Post From: Sierra Charts on two computers for different trading accounts not working
| [2016-05-09 03:15:12] |
| John M - Posts: 171 |
|
I have a SC installed on two separate computers, one is configured to use the SC data feed and trade on Interactive Brokers, the other is configured to use CTS data and trading. When I try to run them simultaneously, only one is allowed to connect and I get : SC Data - All Services | Using username 0 | 2016-05-08 21:55:50 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10047 | 2016-05-08 21:55:50 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-08 21:55:50 Socket (696) | Connected. | 2016-05-08 21:55:50 SC Data - All Services | Connected to server. | 2016-05-08 21:55:50 SC Data - All Services | Sending Encoding Request to server | 2016-05-08 21:55:50 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-08 21:55:50 SC Data - All Services | Sending logon request message. | 2016-05-08 21:55:50 SC Data - All Services | Received logon response. | 2016-05-08 21:55:50 SC Data - All Services | Server Name: SC Real-Time Server. | 2016-05-08 21:55:50 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-08 21:55:50 SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2016-05-08 21:55:50 Socket (696) | Shutdown and closed. | 2016-05-08 21:55:50 SC Data - All Services | Disconnected from the server. | 2016-05-08 21:55:50 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-08 21:55:50 SC Data - All Services | Using username 0 | 2016-05-08 21:55:51 SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10048 | 2016-05-08 21:55:51 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-08 21:55:51 Socket (697) | Connected. | 2016-05-08 21:55:51 SC Data - All Services | Connected to server. | 2016-05-08 21:55:51 SC Data - All Services | Sending Encoding Request to server | 2016-05-08 21:55:51 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-08 21:55:51 SC Data - All Services | Sending logon request message. | 2016-05-08 21:55:51 SC Data - All Services | Received logon response. | 2016-05-08 21:55:51 SC Data - All Services | Server Name: SC Real-Time Server. | 2016-05-08 21:55:51 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-08 21:55:51 SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2016-05-08 21:55:51 Socket (697) | Shutdown and closed. | 2016-05-08 21:55:51 SC Data - All Services | Disconnected from the server. | 2016-05-08 21:55:51 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-08 21:55:51 SC Data - All Services | Using username 0 | 2016-05-08 21:55:52 SC Data - All Services | Connecting to the server scdf2.sierracharts.com. Port 10046 | 2016-05-08 21:55:52 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-08 21:55:52 Socket (698) | Connected. | 2016-05-08 21:55:52 SC Data - All Services | Connected to server. | 2016-05-08 21:55:52 SC Data - All Services | Sending Encoding Request to server | 2016-05-08 21:55:52 SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-05-08 21:55:52 SC Data - All Services | Sending logon request message. | 2016-05-08 21:55:52 SC Data - All Services | Received logon response. | 2016-05-08 21:55:52 SC Data - All Services | Server Name: SC Real-Time Server. | 2016-05-08 21:55:52 SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-05-08 21:55:52 SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2016-05-08 21:55:52 Socket (698) | Shutdown and closed. | 2016-05-08 21:55:52 SC Data - All Services | Disconnected from the server. | 2016-05-08 21:55:52 SC Data - All Services | Data feed disconnected. Will reconnect. | 2016-05-08 21:55:52 File >> Disconnect selected. | 2016-05-08 21:55:53 Socket (7) | Shutdown and closed. | 2016-05-08 21:55:53 IT does the same thing if I try to run them on the same computer. I have a level 5 subscription so I should be able to run 3 instances of SC, correct? What am I doing wrong ? Each of these instances will connect successfully if the other is not activated. I don't understand the conflict. |