Support Board
Date/Time: Sat, 04 May 2024 18:04:34 +0000
Post From: Not Getting Live Data - TF and NQ
[2016-05-06 17:36:20] |
Sierra Chart Engineering - Posts: 104368 |
We saw this message from Rithmic earlier: Rithmic is investigating a service outage today that has occurred today, 5/6/2016. An update notification will be sent when affected services are restored.
So it appears to be a problem with Rithmic.Did you refer to help topic 3.4: https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-06 17:36:28
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