Support Board

Date/Time: Wed, 08 May 2024 07:28:38 +0000

Post From: CL & 6E Not Updating

[2016-05-06 14:46:44] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Since you are using the lower-priced CME Group exchange fee, you first need to connect Sierra Chart to your futures trading account at least once a month to receive the real-time CME data. So this will have to be done at the beginning of the month. Therefore, if you have a TransAct account, connect Sierra Chart to your Live TransAct account and then you can switch back to SC Data - All Services or continue to use the TransAct account. For what is described in the above paragraph to work you also need to be on the very latest release of Sierra Chart which is 1406. Otherwise, you need to stay connected to your live trading account all the time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-05-06 15:02:44