Support Board
Date/Time: Wed, 14 May 2025 00:52:30 +0000
Post From: Problem with real time chart update
| [2016-05-04 18:47:05] |
| xRoads1 - Posts: 35 |
|
Here are the screens from the ChartDataFiles.html#CleaningUpOldSymbols and the log below showing that the problem still exists: Software version: 1392 | 2016-05-04 14:40:11 Uses New Spreadsheets | 2016-05-04 14:40:11 Usage end date: 2016-06-02 | 2016-05-04 14:40:11 Enabled for: Advanced Features. | 2016-05-04 14:40:11 Enabled for: Sierra Chart Historical Data Service. | 2016-05-04 14:40:11 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-05-04 14:40:11 Current selected Data/Trading service: TD Ameritrade | 2016-05-04 14:40:11 Chart Update Interval: 500 | 2016-05-04 14:40:11 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-05-04 14:40:11 2016-05-04 12:40:11 Local computer time | 2016-05-04 14:40:11 2016-05-04 18:40:11 Local computer time in UTC | 2016-05-04 14:40:11 2016-05-04 14:40:11 Local computer time in SC Time Zone | 2016-05-04 14:40:11 2016-05-04 15:39:45 Server time in UTC | 2016-05-04 14:40:11 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-05-04 14:40:11 Program path: C:\SierraChart\ | 2016-05-04 14:40:11 Data Files path: C:\SierraChart\Data\ | 2016-05-04 14:40:11 OS Version Number: 6.1 | 2016-05-04 14:40:11 Locale Setting: C | 2016-05-04 14:40:11 File >> Disconnect selected. | 2016-05-04 14:40:18 HTTPS connection to apis.tdameritrade.com:443 (68) | SSL shutdown indicates not able to send 'close notify'. | 2016-05-04 14:40:18 HTTPS connection to apis.tdameritrade.com:443 (68) | SSL has been shut down. | 2016-05-04 14:40:18 HTTPS connection to apis.tdameritrade.com:443 (68) | SSL object has been freed. SSL state is now disconnected. | 2016-05-04 14:40:18 HTTPS connection to apis.tdameritrade.com:443 (68) | Shutdown and closed. | 2016-05-04 14:40:18 TD Ameritrade | Streamer finished. Request ID: 4. | 2016-05-04 14:40:18 HTTPS connection to ameritrade02.streamer.com:443 (72) | SSL shutdown indicates not able to send 'close notify'. | 2016-05-04 14:40:18 HTTPS connection to ameritrade02.streamer.com:443 (72) | SSL has been shut down. | 2016-05-04 14:40:18 HTTPS connection to ameritrade02.streamer.com:443 (72) | SSL object has been freed. SSL state is now disconnected. | 2016-05-04 14:40:18 HTTPS connection to ameritrade02.streamer.com:443 (72) | Shutdown and closed. | 2016-05-04 14:40:18 Socket (69) | Shutdown and closed. | 2016-05-04 14:40:18 SC DTC Data | Disconnected from the server. | 2016-05-04 14:40:18 TD Ameritrade | Disconnected. | 2016-05-04 14:40:18 Disconnected from TD Ameritrade. | 2016-05-04 14:40:18 TD Ameritrade | Connecting. | 2016-05-04 14:40:26 TD Ameritrade | Logging in. (Step 1 of 3) | 2016-05-04 14:40:26 HTTPS connection to apis.tdameritrade.com:443 (0) | Resolved address apis.tdameritrade.com to IP 216.105.251.201. | 2016-05-04 14:40:26 HTTPS connection to apis.tdameritrade.com:443 (112) | Connected. | 2016-05-04 14:40:26 HTTPS connection to apis.tdameritrade.com:443 (112) | Starting TLS 1.0 connection. | 2016-05-04 14:40:26 HTTPS connection to apis.tdameritrade.com:443 (112) | SSL connection established. | 2016-05-04 14:40:26 TD Ameritrade | Authorized for streamer data. Account: 75*** | 2016-05-04 14:40:27 TD Ameritrade | Authorized for streamer data. Account: 88*** | 2016-05-04 14:40:27 TD Ameritrade | Authorized for streamer data. Account: 86*** | 2016-05-04 14:40:27 TD Ameritrade | Authorized for streamer data. Account: 86*** | 2016-05-04 14:40:27 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2016-05-04 14:40:27 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2016-05-04 14:40:27 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2016-05-04 14:40:28 TD Ameritrade | Connected to data and trading server. | 2016-05-04 14:40:28 Using Bid/Ask average for last trade price for GER30 | 2016-05-04 14:40:28 SC DTC Data | Starting real-time market data updates for: GER30. ID: 1 | 2016-05-04 14:40:28 SC DTC Data | Connecting to the server ds5.sierracharts.com. Port 10048 | 2016-05-04 14:40:28 TD Ameritrade | Starting real-time market data updates for: /ESM6. ID: 2 | 2016-05-04 14:40:28 Intraday data recording state for symbol /ESM6 is set to download 'Pending'. | 2016-05-04 14:40:28 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106. | 2016-05-04 14:40:28 Delaying start of download for /ESM6 | 2016-05-04 14:40:28 Socket (113) | Connected. | 2016-05-04 14:40:28 SC DTC Data | Connected to server. | 2016-05-04 14:40:28 SC DTC Data | Sending Encoding Request to server | 2016-05-04 14:40:28 SC DTC Data | Setting DTC Encoding to Binary VLS | 2016-05-04 14:40:28 SC DTC Data | Sending logon request message. | 2016-05-04 14:40:28 SC DTC Data | Received logon response. | 2016-05-04 14:40:29 SC DTC Data | Server Name: SC Realtime Server. | 2016-05-04 14:40:29 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-05-04 14:40:29 SC DTC Data | Successfully connected. | 2016-05-04 14:40:29 SC DTC Data | Restarting real-time data updates for symbol: GER30 | 2016-05-04 14:40:29 TD Ameritrade | Streamer request #5 initiated. | 2016-05-04 14:40:29 HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2016-05-04 14:40:29 HTTPS connection to ameritrade02.streamer.com:443 (114) | Connected. | 2016-05-04 14:40:29 HTTPS connection to ameritrade02.streamer.com:443 (114) | Starting TLS 1.0 connection. | 2016-05-04 14:40:29 HTTPS connection to ameritrade02.streamer.com:443 (114) | SSL connection established. | 2016-05-04 14:40:29 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-3 | 2016-05-04 14:40:29 HD Request # 8 | Downloading Intraday chart data for /ESM6 to the file [ESM6.scid. Service: cme | 2016-05-04 14:40:39 HD Request # 8 | Download start Date-Time: 2016-05-04 13:17:07.000 | 2016-05-04 14:40:39 HD Request # 8 | Using server: scdf2.sierracharts.com port 10149 | 2016-05-04 14:40:39 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-05-04 14:40:39 Socket (115) | Connected. | 2016-05-04 14:40:39 HD Request # 8 | Sending historical data logon request message. | 2016-05-04 14:40:39 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-05-04 13:17:07. Record interval: 1. Symbol: ESM16 | 2016-05-04 14:40:39 HD Request # 8 | Decompressing data. | 2016-05-04 14:40:39 HD Request # 8 | Receiving Intraday data for /ESM6 starting at 2016-05-04 13:17:07 | 2016-05-04 14:40:39 HD Request # 8 | Timestamp of first Intraday data file record written: 2016-05-04 13:17:07 | 2016-05-04 14:40:39 Socket (115) | Shutdown and closed. | 2016-05-04 14:40:39 The network socket for historical data has been closed. | 2016-05-04 14:40:39 HD Request # 8 | Received 3232 records from 2016-05-04 13:17:07 to 2016-05-04 14:30:40 (73.5 minutes) and wrote 3232 records for /ESM6 | 2016-05-04 14:40:39 HD Request # 8 | Intraday download COMPLETE for /ESM6. Completion time: 0s. Unique request ID: 7 | 2016-05-04 14:40:39 Removed historical data download ID 7 | 2016-05-04 14:40:39 Real-time Intraday chart data file updates started for /ESM6 | 2016-05-04 14:40:39 Opened cached Intraday file: C:\SierraChart\Data\[ESM6.scid | 2016-05-04 14:40:39 Intraday chart data file opened for /ESM6 | 2016-05-04 14:40:39 TD Ameritrade | Using primary service for historical data for /ESM6 | 2016-05-04 14:40:39 Intraday data recording state for symbol /ESM6 is set to download 'Pending'. | 2016-05-04 14:40:39 Delaying start of download for /ESM6 | 2016-05-04 14:40:39 HD Request # 9 | Downloading Intraday chart data for /ESM6 to the file [ESM6.scid. Service: tda | 2016-05-04 14:40:49 HD Request # 9 | Download start Date-Time: 2016-05-04 14:30:40.000 | 2016-05-04 14:40:49 HD Request # 9 | Requesting historical Minute data for the current day. | 2016-05-04 14:40:49 HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2016-05-04 14:40:49 HTTPS connection to ameritrade02.streamer.com:443 (116) | Connected. | 2016-05-04 14:40:49 HTTPS connection to ameritrade02.streamer.com:443 (116) | Starting TLS 1.0 connection. | 2016-05-04 14:40:49 HTTPS connection to ameritrade02.streamer.com:443 (116) | SSL connection established. | 2016-05-04 14:40:49 HTTPS connection to ameritrade02.streamer.com:443 (116) | SSL connection closed by remote side. | 2016-05-04 14:40:49 HTTPS connection to ameritrade02.streamer.com:443 (116) | Connection gracefully closed by remote side. | 2016-05-04 14:40:49 HTTPS connection to ameritrade02.streamer.com:443 (116) | SSL object has been freed. SSL state is now disconnected. | 2016-05-04 14:40:49 HTTPS connection to ameritrade02.streamer.com:443 (116) | Shutdown and closed. | 2016-05-04 14:40:49 HD Request # 9 | Chart history request unsuccessful. | 2016-05-04 14:40:49 Gzip data is corrupt or incomplete. | 2016-05-04 14:40:49 * HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESM6 | 2016-05-04 14:40:49 HD Request # 9 | Intraday download COMPLETE for /ESM6. Completion time: 0s. Unique request ID: 8 | 2016-05-04 14:40:49 Removed historical data download ID 8 | 2016-05-04 14:40:49 Real-time Intraday chart data file updates started for /ESM6 | 2016-05-04 14:40:49 Opened cached Intraday file: C:\SierraChart\Data\[ESM6.scid | 2016-05-04 14:40:49 Intraday chart data file opened for /ESM6 | 2016-05-04 14:40:49 |
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