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Date/Time: Sun, 12 May 2024 23:41:04 +0000



Post From: Problem with real time chart update

[2016-05-04 17:41:11]
xRoads1 - Posts: 35
CleaningUpOldSymbols, didn't work, also what does this indicate (from the log below):
Gzip data is corrupt or incomplete. | 2016-05-04 13:27:16 *


Software version: 1392 | 2016-05-04 13:26:38
Uses New Spreadsheets | 2016-05-04 13:26:38
Usage end date: 2016-06-02 | 2016-05-04 13:26:38
Enabled for: Advanced Features. | 2016-05-04 13:26:38
Enabled for: Sierra Chart Historical Data Service. | 2016-05-04 13:26:38
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-05-04 13:26:38
Current selected Data/Trading service: TD Ameritrade | 2016-05-04 13:26:38
Chart Update Interval: 500 | 2016-05-04 13:26:38
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-05-04 13:26:38
2016-05-04 11:26:38 Local computer time | 2016-05-04 13:26:38
2016-05-04 17:26:38 Local computer time in UTC | 2016-05-04 13:26:38
2016-05-04 13:26:38 Local computer time in SC Time Zone | 2016-05-04 13:26:38
2016-05-04 15:39:45 Server time in UTC | 2016-05-04 13:26:38
Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-05-04 13:26:38
Program path: C:\SierraChart\ | 2016-05-04 13:26:38
Data Files path: C:\SierraChart\Data\ | 2016-05-04 13:26:38
OS Version Number: 6.1 | 2016-05-04 13:26:38
Locale Setting: C | 2016-05-04 13:26:38

File >> Disconnect selected. | 2016-05-04 13:26:45
HTTPS connection to apis.tdameritrade.com:443 (62) | SSL shutdown indicates not able to send 'close notify'. | 2016-05-04 13:26:45
HTTPS connection to apis.tdameritrade.com:443 (62) | SSL has been shut down. | 2016-05-04 13:26:45
HTTPS connection to apis.tdameritrade.com:443 (62) | SSL object has been freed. SSL state is now disconnected. | 2016-05-04 13:26:45
HTTPS connection to apis.tdameritrade.com:443 (62) | Shutdown and closed. | 2016-05-04 13:26:45
TD Ameritrade | Streamer finished. Request ID: 2. | 2016-05-04 13:26:45
HTTPS connection to ameritrade02.streamer.com:443 (64) | SSL shutdown indicates not able to send 'close notify'. | 2016-05-04 13:26:45
HTTPS connection to ameritrade02.streamer.com:443 (64) | SSL has been shut down. | 2016-05-04 13:26:45
HTTPS connection to ameritrade02.streamer.com:443 (64) | SSL object has been freed. SSL state is now disconnected. | 2016-05-04 13:26:45
HTTPS connection to ameritrade02.streamer.com:443 (64) | Shutdown and closed. | 2016-05-04 13:26:45
Socket (63) | Shutdown and closed. | 2016-05-04 13:26:45
SC DTC Data | Disconnected from the server. | 2016-05-04 13:26:45
TD Ameritrade | Disconnected. | 2016-05-04 13:26:45
Disconnected from TD Ameritrade. | 2016-05-04 13:26:45

TD Ameritrade | Connecting. | 2016-05-04 13:26:53
TD Ameritrade | Logging in. (Step 1 of 3) | 2016-05-04 13:26:53
HTTPS connection to apis.tdameritrade.com:443 (0) | Resolved address apis.tdameritrade.com to IP 216.105.251.201. | 2016-05-04 13:26:53
HTTPS connection to apis.tdameritrade.com:443 (68) | Connected. | 2016-05-04 13:26:53
HTTPS connection to apis.tdameritrade.com:443 (68) | Starting TLS 1.0 connection. | 2016-05-04 13:26:53
HTTPS connection to apis.tdameritrade.com:443 (68) | SSL connection established. | 2016-05-04 13:26:53
TD Ameritrade | Authorized for streamer data. Account: 75*** | 2016-05-04 13:26:53
TD Ameritrade | Authorized for streamer data. Account: 88*** | 2016-05-04 13:26:53
TD Ameritrade | Authorized for streamer data. Account: 86*** | 2016-05-04 13:26:53
TD Ameritrade | Authorized for streamer data. Account: 86*** | 2016-05-04 13:26:53
TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2016-05-04 13:26:53
TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2016-05-04 13:26:54
TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2016-05-04 13:26:54
TD Ameritrade | Connected to data and trading server. | 2016-05-04 13:26:55
Using Bid/Ask average for last trade price for GER30 | 2016-05-04 13:26:55
SC DTC Data | Starting real-time market data updates for: GER30. ID: 1 | 2016-05-04 13:26:55
SC DTC Data | Connecting to the server ds3.sierracharts.com. Port 443 | 2016-05-04 13:26:55
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164. | 2016-05-04 13:26:55
TD Ameritrade | Starting real-time market data updates for: /ESM6. ID: 2 | 2016-05-04 13:26:55
Intraday data recording state for symbol /ESM6 is set to download 'Pending'. | 2016-05-04 13:26:55
Delaying start of download for /ESM6 | 2016-05-04 13:26:55
Socket (69) | Connected. | 2016-05-04 13:26:55
SC DTC Data | Connected to server. | 2016-05-04 13:26:55
SC DTC Data | Sending Encoding Request to server | 2016-05-04 13:26:55
SC DTC Data | Setting DTC Encoding to Binary VLS | 2016-05-04 13:26:55
SC DTC Data | Sending logon request message. | 2016-05-04 13:26:55
SC DTC Data | Received logon response. | 2016-05-04 13:26:56
SC DTC Data | Server Name: SC Realtime Server. | 2016-05-04 13:26:56
SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-05-04 13:26:56
SC DTC Data | Successfully connected. | 2016-05-04 13:26:56
SC DTC Data | Restarting real-time data updates for symbol: GER30 | 2016-05-04 13:26:56
TD Ameritrade | Streamer request #3 initiated. | 2016-05-04 13:26:56
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.37. | 2016-05-04 13:26:56
HTTPS connection to ameritrade02.streamer.com:443 (70) | Connected. | 2016-05-04 13:26:56
HTTPS connection to ameritrade02.streamer.com:443 (70) | Starting TLS 1.0 connection. | 2016-05-04 13:26:56
HTTPS connection to ameritrade02.streamer.com:443 (70) | SSL connection established. | 2016-05-04 13:26:56
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-4 | 2016-05-04 13:26:56
HD Request # 6 | Downloading Intraday chart data for /ESM6 to the file [ESM6.scid. Service: cme | 2016-05-04 13:27:05
HD Request # 6 | Download start Date-Time: 2016-05-04 13:15:26.000 | 2016-05-04 13:27:05
HD Request # 6 | Using server: scdf1.sierracharts.com port 10149 | 2016-05-04 13:27:05
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-05-04 13:27:05
Socket (71) | Connected. | 2016-05-04 13:27:05
HD Request # 6 | Sending historical data logon request message. | 2016-05-04 13:27:05
HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-05-04 13:15:26. Record interval: 1. Symbol: ESM16 | 2016-05-04 13:27:05
HD Request # 6 | Decompressing data. | 2016-05-04 13:27:05
HD Request # 6 | Receiving Intraday data for /ESM6 starting at 2016-05-04 13:15:26 | 2016-05-04 13:27:05
HD Request # 6 | Timestamp of first Intraday data file record written: 2016-05-04 13:15:26 | 2016-05-04 13:27:05
Socket (71) | Shutdown and closed. | 2016-05-04 13:27:05
The network socket for historical data has been closed. | 2016-05-04 13:27:05
HD Request # 6 | Received 92 records from 2016-05-04 13:15:26 to 2016-05-04 13:17:07 (101.0 seconds) and wrote 92 records for /ESM6 | 2016-05-04 13:27:05
HD Request # 6 | Intraday download COMPLETE for /ESM6. Completion time: 0s. Unique request ID: 5 | 2016-05-04 13:27:05
Removed historical data download ID 5 | 2016-05-04 13:27:05
Real-time Intraday chart data file updates started for /ESM6 | 2016-05-04 13:27:05
Opened cached Intraday file: C:\SierraChart\Data\[ESM6.scid | 2016-05-04 13:27:05
Intraday chart data file opened for /ESM6 | 2016-05-04 13:27:05
TD Ameritrade | Using primary service for historical data for /ESM6 | 2016-05-04 13:27:05
Intraday data recording state for symbol /ESM6 is set to download 'Pending'. | 2016-05-04 13:27:05

Delaying start of download for /ESM6 | 2016-05-04 13:27:05
HTTPS connection to ameritrade02.streamer.com:443 (70) | SSL connection closed by remote side. | 2016-05-04 13:27:11
HTTPS connection to ameritrade02.streamer.com:443 (70) | Connection gracefully closed by remote side. | 2016-05-04 13:27:11
HTTPS connection to ameritrade02.streamer.com:443 (70) | SSL object has been freed. SSL state is now disconnected. | 2016-05-04 13:27:11
HTTPS connection to ameritrade02.streamer.com:443 (70) | Shutdown and closed. | 2016-05-04 13:27:11
TD Ameritrade | Streamer request completed unexpectedly. Request ID: 3. | 2016-05-04 13:27:11
TD Ameritrade | Streamer request #4 initiated. | 2016-05-04 13:27:13
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.37. | 2016-05-04 13:27:13
HTTPS connection to ameritrade02.streamer.com:443 (72) | Connected. | 2016-05-04 13:27:13
HTTPS connection to ameritrade02.streamer.com:443 (72) | Starting TLS 1.0 connection. | 2016-05-04 13:27:13
HTTPS connection to ameritrade02.streamer.com:443 (72) | SSL connection established. | 2016-05-04 13:27:13
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-4 | 2016-05-04 13:27:13
HD Request # 7 | Downloading Intraday chart data for /ESM6 to the file [ESM6.scid. Service: tda | 2016-05-04 13:27:15
HD Request # 7 | Download start Date-Time: 2016-05-04 13:17:07.000 | 2016-05-04 13:27:15
HD Request # 7 | Requesting historical Minute data for the current day. | 2016-05-04 13:27:15
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.37. | 2016-05-04 13:27:15
HTTPS connection to ameritrade02.streamer.com:443 (73) | Connected. | 2016-05-04 13:27:15
HTTPS connection to ameritrade02.streamer.com:443 (73) | Starting TLS 1.0 connection. | 2016-05-04 13:27:15
HTTPS connection to ameritrade02.streamer.com:443 (73) | SSL connection established. | 2016-05-04 13:27:16
HTTPS connection to ameritrade02.streamer.com:443 (73) | SSL connection closed by remote side. | 2016-05-04 13:27:16
HTTPS connection to ameritrade02.streamer.com:443 (73) | Connection gracefully closed by remote side. | 2016-05-04 13:27:16
HTTPS connection to ameritrade02.streamer.com:443 (73) | SSL object has been freed. SSL state is now disconnected. | 2016-05-04 13:27:16
HTTPS connection to ameritrade02.streamer.com:443 (73) | Shutdown and closed. | 2016-05-04 13:27:16
HD Request # 7 | Chart history request unsuccessful. | 2016-05-04 13:27:16
Gzip data is corrupt or incomplete. | 2016-05-04 13:27:16 *
HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESM6 | 2016-05-04 13:27:16
HD Request # 7 | Intraday download COMPLETE for /ESM6. Completion time: 0s. Unique request ID: 6 | 2016-05-04 13:27:16
Removed historical data download ID 6 | 2016-05-04 13:27:16
Real-time Intraday chart data file updates started for /ESM6 | 2016-05-04 13:27:16
Opened cached Intraday file: C:\SierraChart\Data\[ESM6.scid | 2016-05-04 13:27:16
Intraday chart data file opened for /ESM6 | 2016-05-04 13:27:16