Support Board
Date/Time: Wed, 10 Sep 2025 22:28:18 +0000
Post From: Charts not updating correctly with SC DATA, is ok with CTS DATA
| [2016-05-03 19:33:00] |
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The payment was not in time. It was 40 minutes late. If you are making a payment in the last hour you are taking a chance with the data feed getting automatically canceled. You just need to reactivate the data feed here: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures There is no harm here. The payments you made are on the Additional Services Balance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |