Login Page - Create Account

Support Board


Date/Time: Thu, 09 May 2024 01:26:43 +0000



Post From: After upgrade to 996 cannot connect to TWS

[2013-07-15 20:52:21]
Paul A Gregory - Posts: 2
After installing the latest update, 996, SierraChart cannot connect to a running instance of TWS.

I had previously been running with version 990 without any issues. I installed version 996 and SierraChart could not connect to TWS.
The relevant error from the log looks to be the following:
"Socket error on address resolution: Windows error code 11004: The requested name is valid, but no data of the requested type was found."

I shut down and restarted my system and attempted to reconnect and the problem persisted.

I performed a rollback to version 990 and connected to TWS with no problem.

I reinstalled back to 996 and the problem has returned. The only variable here is the version of SierraChart that is running. I have the lastest API and TWS version (build 936.9g).