Login Page - Create Account

Support Board


Date/Time: Wed, 14 May 2025 05:41:00 +0000



Post From: Can't get historical data for AMP/CQG on Version 1400

[2016-04-25 16:27:39]
Sierra Chart Engineering - Posts: 104368
The solution is you need to update Sierra Chart to the current version following the instructions here:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

You are running an older version.

Once that is done, then follow the instructions here:

https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing