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Direct MessagesDate/Time: Mon, 06 May 2024 22:27:25 +0000
Post From: Why have LMAX charged me an API inactivity fee when my connection to LMAX is through SC?
| [2016-04-15 20:18:36] |
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That is quite a ridiculously high fee. If we operated like that, we would be out of business. If you were previously using the LMAX FIX connection then you need to let LMAX know that you no longer need that. It is not needed when using the Sierra Chart "LMAX Live Trading-DTC" connection. If you have any difficulty getting a refund just let us know and we will see if we can help with it. They definitely should refund it, if not it is not right. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-15 20:53:03
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