Support Board
Date/Time: Wed, 14 May 2025 10:36:46 +0000
Post From: Please allow me to try cqg service
[2016-04-12 17:28:23] |
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We see you are using some invalid symbols. You need to use the symbols in File >> Find Symbol. This is an example of one of the correct symbols: F.US.EPM16 To change the symbol of the charts, refer to: https://www.sierrachart.com/index.php?page=doc/doc_SwitchingSymbols.html#ChangingChartSymbol Below are some of the relevant error messages. There is a connectivity problem between your computer and the CQG server. CQG WebAPI websocket (22) | Closed. Windows error code 10053: Connessione interrotta dal software del computer host. | 2016-04-12 16:57:01 CQG FIX Trading | Connecting to market data server demoapi.cqg.com | 2016-04-12 16:57:04 CQG WebAPI | Connecting to websocket server. | 2016-04-12 16:57:04 CQG WebAPI websocket (0) | Resolved address demoapi.cqg.com to IP 208.48.16.32. | 2016-04-12 16:57:04 CQG WebAPI websocket (27) | Connected. | 2016-04-12 16:57:07 CQG WebAPI websocket (27) | Starting SSL 3/2 connection. | 2016-04-12 16:57:07 CQG WebAPI websocket (27) | SSL connection timed out. | 2016-04-12 16:57:18 * Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-12 17:29:39
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