Support Board
Date/Time: Wed, 14 May 2025 10:18:59 +0000
Post From: No Response from Server
| [2016-04-12 17:20:26] |
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Check the Chart Update Interval settings: https://www.sierrachart.com/index.php?page=doc/helpdetails4.html#h4.2 Make sure they are set to what you require. This really should not be occurring: Same messages are coming ("no response to server ping request") about every minute or so. When you notice it, provide a copy of the Message Log following these instructions and we will ask CQG about it: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |