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Date/Time: Fri, 19 Apr 2024 10:28:25 +0000



Post From: New Connection Model for FXCM Forex Trading with no Account Minimum. Users Wanted for Testing.

[2016-04-06 04:47:57]
Sierra Chart Engineering - Posts: 104368
Hello,

This is in response to post #24:

Your FXCM trading account has now been assigned to your Sierra Chart account.

It was previously assigned to another user and that information was in an email notification that you got. But this account has now been removed from that other user because they are not using it.

Refer to this page and confirm the account number is correct:
https://www.sierrachart.com/usercp.php

Update Sierra Chart to the current version following the instructions here:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

Set "Global Settings >> Data/Trade Service Settings >> Service" to "FXCM Demo Trading - DTC".

Connect to the server with "File >> Connect to Data Feed".

Depending upon when you receive this message it may take up to two minutes for our server to receive the updated authorizations for you to be able to connect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing