Support Board

Date/Time: Mon, 29 Apr 2024 00:46:43 +0000

Post From: SierraChart is showing closed positions as opened.

[2013-07-11 18:57:17] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The position data that you see on Trade >> Trade Orders and Positions >> Positions comes directly from Interactive Brokers. If it is not synchronized to what IB has, then if you select Refresh Trade Data, it will be. We tested this and it worked and we see no reason why there could be a problem with this. When you use the command Clear Selected Position Data, that will cause the position data to be re-synchronized. Make sure you have set the correct Positions Account in Global Settings >> Data/Trade Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-18 02:07:10