Support Board

Date/Time: Mon, 29 Apr 2024 04:08:44 +0000

Post From: SierraChart is showing closed positions as opened.

[2013-07-11 18:25:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In the thread you linked to, you did not have the same problem. The issue with a position resetting back to 0 when using Interactive Brokers is a common one when you do not have your Interactive Brokers account number set or set properly within Sierra Chart. Furthermore, we asked to do a remote assistance session with you in regards to the last issue reported, and we never heard back. So how could we resolve something that we did not get further information on. We cannot duplicate the problem or have ever heard of it since then. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-11 18:25:34