Support Board
Date/Time: Wed, 14 May 2025 05:43:07 +0000
Post From: Connection Error - CQG
| [2016-03-31 21:59:26] |
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There are 2 ways you can solve this. Contact your broker and have them contact CQG about this and resolve this problem for you: CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2016-03-31 17:05:25 *
Or instead of using the CQG data feed which your broker has not yet properly authorized your account for, you can use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed We explain this in the CQG setup instructions 3 and 8 here: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |