Support Board
Date/Time: Wed, 02 Jul 2025 15:16:45 +0000
Post From: Connection Error - CQG
| [2016-03-31 18:35:11] |
| 100 - Posts: 147 |
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I still have package 5, and I have tried both CQG data feed options (FIX Trading & webAPI). This is the error I'm getting: CQG FIX: Not connecting to trading server because Username is not specified. | 2016-03-31 14:27:05 CQG FIX Trading | Connecting to market data server api.cqg.com | 2016-03-31 14:27:05 CQG FIX Trading | Sending market data logon message. | 2016-03-31 14:27:05 CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2016-03-31 14:27:05 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-03-31 14:27:05 Should I put my CQG login credentials under "Data Connection Details", or "Fix Trading Connection Details"? Can you help me establish where I've gone wrong? Thanks, -100 |