Support Board

Date/Time: Sat, 04 May 2024 11:02:48 +0000

Post From: CTS T4 demo feed connection problem

[2013-07-09 20:20:33] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We can see you are using the T4 simulation server. The only other explanation that we can offer is that either the Username or Password in the Connection Details frame in File >> Data/Trade Service Settings are not exactly correct. These need to be your T4 Username and Password. This error shown in the Sierra Chart message log "Error getting server config details. " is from the T4 system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-07-09 20:22:15