Support Board
Date/Time: Tue, 13 May 2025 13:59:52 +0000
Post From: DTC Service: error code 10061
| [2016-03-15 21:05:33] |
| oicur12 - Posts: 17 |
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Thank you for your rapid reply and apologies for my error. Unfortunately, I have now come across another problem. The new Connection Details I am trying to enter in the fields in the Data/Trade Service Settings are not sticking. No matter what I change the Server Address, Server Port and Historical Port into the DTC Service (sub instance) tries to connect using the original numbers I entered (which are incorrect). Here is the log; Each separate attempt to connect I have changed the connection details in some way but the log does not reflect any changes. Software version: 1381 | 2016-03-15 20:37:40 Uses New Spreadsheets | 2016-03-15 20:37:40 Usage end date: 2017-01-24 | 2016-03-15 20:37:40 Enabled for: Advanced Features. | 2016-03-15 20:37:40 Enabled for: Sierra Chart Historical Data Service. | 2016-03-15 20:37:40 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-15 20:37:40 Current selected Data/Trading service: DTC Service (sub instance) | 2016-03-15 20:37:40 Chart Update Interval: 500 | 2016-03-15 20:37:40 Time Zone: +00:00:00 (UTC+00) | 2016-03-15 20:37:40 2016-03-15 20:37:47 Local computer time | 2016-03-15 20:37:40 2016-03-15 20:37:47 Local computer time in UTC | 2016-03-15 20:37:40 2016-03-15 20:37:47 Local computer time in SC Time Zone | 2016-03-15 20:37:40 2016-03-15 20:37:33 Server time in UTC | 2016-03-15 20:37:40 Local computer UTC time and Server UTC time difference: 12 seconds. | 2016-03-15 20:37:40 Program path: C:\SierraChart\ | 2016-03-15 20:37:40 Data Files path: C:\SierraChart\Data\ | 2016-03-15 20:37:40 OS Version Number: 6.2 | 2016-03-15 20:37:40 Locale Information: C | 2016-03-15 20:37:40 DTC Service (sub instance) | Connecting to the server 127.0.0.1. Port 11099 | 2016-03-15 20:37:52 Socket (3) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-03-15 20:37:54 Socket (3) | Shutdown and closed. | 2016-03-15 20:37:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-03-15 20:37:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-03-15 20:37:54 DTC Service (sub instance) | Disconnected. | 2016-03-15 20:37:54 DTC Service (sub instance) | Connecting to the server 127.0.0.1. Port 11099 | 2016-03-15 20:42:08 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-03-15 20:42:09 Socket (6) | Shutdown and closed. | 2016-03-15 20:42:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-03-15 20:42:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-03-15 20:42:09 DTC Service (sub instance) | Disconnected. | 2016-03-15 20:42:09 DTC Service (sub instance) | Connecting to the server 127.0.0.1. Port 11099 | 2016-03-15 20:43:09 Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-03-15 20:43:10 Socket (7) | Shutdown and closed. | 2016-03-15 20:43:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-03-15 20:43:10 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-03-15 20:43:10 DTC Service (sub instance) | Disconnected. | 2016-03-15 20:43:10 DTC Service (sub instance) | Connecting to the server 127.0.0.1. Port 11099 | 2016-03-15 20:43:58 Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-03-15 20:43:59 Socket (9) | Shutdown and closed. | 2016-03-15 20:43:59 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-03-15 20:43:59 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-03-15 20:43:59 DTC Service (sub instance) | Disconnected. | 2016-03-15 20:43:59 DTC Service (sub instance) | Connecting to the server 127.0.0.1. Port 11099 | 2016-03-15 20:52:47 Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-03-15 20:52:48 Socket (14) | Shutdown and closed. | 2016-03-15 20:52:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-03-15 20:52:48 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-03-15 20:52:48 DTC Service (sub instance) | Disconnected. | 2016-03-15 20:52:48 Sincere thanks again. Your products and services are the best. |