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Date/Time: Thu, 16 May 2024 09:45:49 +0000



Post From: Sierra needs to handle IB pacing violations more gracefully

[2016-03-14 16:59:28]
Sierra Chart Engineering - Posts: 104368
This is the problem:

HD Request # 3 | Requesting 13 days of historical Daily data for UCG-STK-SMART/BVME-EUR with end date 2016-03-23 | 2016-03-13 12:51:15
Message from IB: Error reading request:Message type 26. Unable to parse data. java.lang.NumberFormatException: For input string: "STK". IB Error Code: 320. Request ID: 26. | 2016-03-13 12:51:15

Contact Interactive Brokers about that error message because the symbol is being properly transmitted to Interactive Brokers as shown here:
Interactive Brokers | Starting real-time market data updates for: UCG-STK-SMART/BVME-EUR. ID: 3 | 2016-03-13 12:51:15
Interactive Brokers | Subscribing to Symbol: UCG, SecurityType: STK, Expiration: , Exchange: SMART/BVME, Currency: EUR, Multiplier: | 2016-03-13 12:51:15

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-14 16:59:48