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Post From: True Data India Data Feed: Public Offer (Currently Withdrawn)

[2016-03-04 22:29:58]
Sierra Chart Engineering - Posts: 104368
Latest response from True Data:

(1) Are you meaning to say, that you want us to do this connection ourselves ? and that you do not wish to integrate your protocol, in which you are better experienced ? I am not getting what you want to say as I see lot of variance from the time we started trying to integrate.

(2) I do not think we can sell any Sierra Charts applications, till there is data in it. So there is no point, as it is, in any offer, till you can get someone to feed the data into it.

Prior email communication in the early discussions last year:

(1) Yes, we are going to do this and we will need all your help for this.

We are currently busy with the upgrade of our client end app by adding a dedicated cache engine with SQL db. Any client TA (like DTC ) can then just connect to the cache engine and get the history & the RT feed instantly. Your application would surely be one of the applications connected to the db. This helps in a way, such that any TA requesting for data (say Amibroker) makes the data available on the local machine db for the next software to request saving on crucial bandwidth and even more crucial time to download the history. So we are working on this.

(2) Time line is 3 months from now. Expect it to be implemented in October end or November latest.

(3) I am enclosing our logo which could be pasted on your site. Use whichever you want wherever. :-)

(4) Also, I am still not aware of your Packages. I will need to know what are the different packages etc. All I want to say is that the free package should have Market Profile, for whatever time frame you decide. The interest is for Market Profile etc.. offered by SC, that's what clients are writing to me and is being discussed on the forums.

If that is in .. You can really gain market share. With a One year free usage I am sure people can shift (and they are keen) from expensive solutions like Market Delta and fin-alg for Ninja to you.

(5) Also, beyond the one year we could market Sierra Charts for you here in India as your resellers. People could pay in the local currency and we could transfer your portion of the proceeds to you.

(6) If you have any strategies which work well with SC, those can also be marketed separately.

Let me know your thoughts.

Best regards,

Kapil


On Thu, Jul 30, 2015 at 8:05 AM, <sierrachart.com> wrote:

Hello,

Regarding this, do you have a logo image you would like us to add to this page:
http://dtcprotocol.org/index.php?page=doc/doc_DTCProtocol.php#WhoUsesDTC

Would be good if you could provide us that if you do intend to support DTC.

Thank you,

----------------

<sierrachart.com> wrote:

I suggest that we talk with your development team so there is a clear understanding as to the particular encoding used, what messages will be used and how to use Sierra Chart as a test client. This is important before you proceed.

Another detail is whether you will provide a separate network socket for historical data, which we recommend.



----------------

On 2015-07-05 8:19 PM, True Data wrote:
> HI,
>
> I received this reply from my development team.
>
> "technically there is no problems, but it is completely new protocol, though
> the way of message interchanging looks similar to what we have already
> done, so there should be no surprises, just weeks of works and testing."
>
> So that's positive. All I need to do now is manage the resources to make this work.

----
Let my team study this and we get back to move ahead.

Best




On Sun, Jul 5, 2015 at 12:47 PM, <sierrachart.com> wrote:

Hello,

Actually we will allow use of Sierra Chart service package 3, the most popular, for one year for free with your data feed if you adopt the DTC Protocol.

Thank you,


On 2015-07-05 7:05 PM, True Data wrote:
> Hello,
>
> Thank you for your very prompt response.
>
> We too do not want a haphazard solution. Our current solution is very stable.
>
> Anyways, let me discuss this with my developers and get back to you.
>
> Also, are you aware of any other TA Software using the DTC protocol ? or is it only SC.


The above communication is a portion of the communication between Sierra Chart and True Data where True Data indicates that they will work to support the DTC Protocol. There is no doubt about this. We have additional email communication but it is abundantly clear from individual messages and also collectively.

There is no criticism of the amount of time that has gone by without them adopting the DTC Protocol. We ourselves are also very busy with development and we know sometimes that certain tasks can just end up getting delayed for very long periods of time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2016-03-04 22:54:55