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Date/Time: Mon, 06 May 2024 04:07:32 +0000



Post From: 10 minute chart shows too many bars

[2016-03-04 19:59:30]
Sierra Chart Engineering - Posts: 104368
What is the reason you are using the Barchart data feed directly rather than the Sierra Chart Exchange Data Feed?:
Sierra Chart Exchange Data Feed

Are you paying the full NYMEX exchange fee for about 90 USD? If you are, then we request that you move off of this data feed because it is not a data feed that we want to support any longer. There are probably only about two users who are using this particular data feed directly like this. We want to get everyone off for good if we can.

It is just that to look into this problem, it is not very simple because we have to access that same data which is not such a simple thing and then if there is a problem we have to report it to Barchart.

We trust that you properly re-downloaded the data. Just to be sure go to that chart and select Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-04 20:03:13