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Date/Time: Mon, 06 May 2024 11:25:56 +0000



Post From: Having trouble with an ASX symbol and SC historical data feed

[2016-02-24 03:00:16]
Sierra Chart Engineering - Posts: 104368
No it won't work. I keep telling you the symbols are not mapped at all, are you recognizing that?

Your statements are not making sense. Previously you said this:
And I'm not looking for a symbol mapping for IB. If I wanted to use IB I would have used SLF-STK-ASX, but I don't.

And there is not a single user who is going to have any trouble getting Australian Exchange market data from the SC Data-All Services service at this time with no changes from us. Any user right now can open either a Historical or Intraday chart for SLF.AX when using that service.

If you want to use Interactive Brokers, this is different. However you said this:
This is not accurate at all. Look right here at the log. I have *DISCONNECTED* entirely from IB within SC,

But we misinterpreted what you were saying. We thought you had switched to the Sierra Chart Historical Data Service. Instead you disconnected from Interactive Brokers but that does not mean anything to Sierra Chart with market data requests. It changes nothing.

We will add similar Symbol Settings for Interactive Brokers for these symbols that you have added.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-02-24 08:12:55