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Date/Time: Tue, 07 May 2024 01:15:31 +0000



Post From: Having trouble with an ASX symbol and SC historical data feed

[2016-02-23 10:57:34]
i960 - Posts: 360

There is no symbol mapping for the Australian exchange symbols with Interactive Brokers.

And I'm not looking for a symbol mapping for IB. If I wanted to use IB I would have used SLF-STK-ASX, but I don't. I want to use the SC Historical Data Service which I'm paying for as part of my service package. The same service that explicitly says it offers historical data for the ASX exchange (Sierra Chart Historical Data Service: Included Markets) and the documentation says right there the symbol is SLF.AX. That isn't working because SC isn't mapping the ASX exchange correctly. The reason it isn't an issue with TSX stocks is because it *is* mapping them correctly.


Also in all of these cases you have been using Interactive Brokers. Not the Sierra Chart Historical Data Service.

This is not accurate at all. Look right here at the log. I have *DISCONNECTED* entirely from IB within SC, deleted data and redownloaded for symbol XRE.TO (a TSX symbol which *does* work):


Software version: 1371 | 2016-02-23 02:48:44
Uses New Spreadsheets | 2016-02-23 02:48:44
Usage end date: 2016-04-06 | 2016-02-23 02:48:44
Enabled for: Advanced Features. | 2016-02-23 02:48:44
Enabled for: Advanced Features 2. | 2016-02-23 02:48:44
Enabled for: Sierra Chart Historical Data Service. | 2016-02-23 02:48:44
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-02-23 02:48:44
Enabled for: INDEXES_DATA_BARCHART | 2016-02-23 02:48:44
Enabled for: CME (Trading Account Required) | 2016-02-23 02:48:44
Enabled for: CBOT (Trading Account Required) | 2016-02-23 02:48:44
Enabled for: COMEX (Trading Account Required) | 2016-02-23 02:48:44
Enabled for: NYMEX (Trading Account Required) | 2016-02-23 02:48:44
Enabled for: ICE USA | 2016-02-23 02:48:44
Enabled for: ICE Europe | 2016-02-23 02:48:44
Received 1 data feed usernames. | 2016-02-23 02:48:44
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-23 02:48:44
Current selected Data/Trading service: Interactive Brokers | 2016-02-23 02:48:44
Chart Update Interval: 125 | 2016-02-23 02:48:44
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-02-23 02:48:44
2016-02-23 02:48:44 Local computer time | 2016-02-23 02:48:44
2016-02-23 10:48:44 Local computer time in UTC | 2016-02-23 02:48:44
2016-02-23 02:48:44 Local computer time in SC Time Zone | 2016-02-23 02:48:44
2016-02-22 01:34:31 Server time in UTC | 2016-02-23 02:48:44
Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-02-23 02:48:44
Program path: C:\SierraChart\ | 2016-02-23 02:48:44
Data Files path: C:\SierraChart\Data\ | 2016-02-23 02:48:44
OS Version Number: 6.2 | 2016-02-23 02:48:44
Locale Information: C | 2016-02-23 02:48:44

File >> Disconnect selected. | 2016-02-23 02:48:46
Socket (2144) | Shutdown and closed. | 2016-02-23 02:48:46
Socket (2145) | Shutdown and closed. | 2016-02-23 02:48:46
SC Data - All Services | Disconnected from the server. | 2016-02-23 02:48:46
Socket (2146) | Shutdown and closed. | 2016-02-23 02:48:46
SC DTC Data | Disconnected from the server. | 2016-02-23 02:48:46
Interactive Brokers | Disconnected. | 2016-02-23 02:48:46[
HD Request # 2545 | Downloading Historical Daily chart data for XRE.TO. Starting date: 1966-02-22. Service: TSX.Exchange | 2016-02-23 02:48:50
HD Request # 2545 | Using user Barchart Historical data account. | 2016-02-23 02:48:50

HD Request # 2545 | Requesting historical Daily data for XRE.TO starting at 1966-02-21 | 2016-02-23 02:48:50
HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2016-02-23 02:48:50
HTTP connection to ds01.ddfplus.com:80 (2196) | Connected. | 2016-02-23 02:48:50
HD Request # 2545 | Receiving historical Daily data for XRE.TO starting at 2002-10-22 | 2016-02-23 02:48:50
Writing historical Daily data for XRE.TO to the file XRE.TO.dly | 2016-02-23 02:48:50
HD Request # 2545 | Received 3347 records from 2002-10-22 00:00:00 to 2016-02-22 00:00:00 (13.3 years) and wrote 3347 records for XRE.TO | 2016-02-23 02:48:50

HD Request # 2545 | Daily download COMPLETE for XRE.TO. Completion time: 1s. Unique request ID: 2449 | 2016-02-23 02:48:50
Removed historical data download ID 2449 | 2016-02-23 02:48:50

XRE.TO Daily #27 | Reloading chart. | 2016-02-23 02:48:50
HD Request # 2546 | Downloading Historical Daily chart data for XRE.TO. Starting date: 1966-02-22. Service: TSX.Exchange | 2016-02-23 02:49:09
HD Request # 2546 | Using user Barchart Historical data account. | 2016-02-23 02:49:09
HD Request # 2546 | Requesting historical Daily data for XRE.TO starting at 1966-02-21 | 2016-02-23 02:49:09
HD Request # 2546 | Receiving historical Daily data for XRE.TO starting at 2002-10-22 | 2016-02-23 02:49:10
Writing historical Daily data for XRE.TO to the file XRE.TO.dly | 2016-02-23 02:49:10
HD Request # 2546 | Received 3347 records from 2002-10-22 00:00:00 to 2016-02-22 00:00:00 (13.3 years) and wrote 3347 records for XRE.TO | 2016-02-23 02:49:10
HD Request # 2546 | Daily download COMPLETE for XRE.TO. Completion time: 0s. Unique request ID: 2450 | 2016-02-23 02:49:10
Removed historical data download ID 2450 | 2016-02-23 02:49:10

XRE.TO Daily #27 | Reloading chart. | 2016-02-23 02:49:10

The above is NOT using IB whatsoever, it is using the SC historical data service (aka Barchart in this case) correctly as the log clearly showed. The issue here is entirely about why ASX symbols are not working as they should be, just as they work with TSX and just as they work with equities.us symbols. It has nothing to do with IB.

Here's another one: completely disconnected from IB, and IUKP.LS loading LSE data just as it should be:


HD Request # 2626 | Downloading Historical Daily chart data for IUKP.LS. Starting date: 1966-02-22. Service: ib | 2016-02-23 02:54:59
HD Request # 2626 | Using user Barchart Historical data account. | 2016-02-23 02:54:59
HD Request # 2626 | Requesting historical Daily data for IUKP.LS starting at 1966-02-21 | 2016-02-23 02:54:59
HD Request # 2626 | Receiving historical Daily data for IUKP.LS starting at 2007-03-21 | 2016-02-23 02:54:59
Writing historical Daily data for IUKP.LS to the file IUKP.LS.dly | 2016-02-23 02:54:59
HD Request # 2626 | Received 2240 records from 2007-03-21 00:00:00 to 2016-02-22 00:00:00 (8.9 years) and wrote 2240 records for IUKP.LS | 2016-02-23 02:55:00
HD Request # 2626 | Daily download COMPLETE for IUKP.LS. Completion time: 0s. Unique request ID: 2530 | 2016-02-23 02:55:00
Removed historical data download ID 2530 | 2016-02-23 02:55:00

IUKP.LS Daily #27 | Reloading chart. | 2016-02-23 02:55:00